Top 50 Social Selling Trends in 2024: Boost Sales and Engage Customers

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Social selling has evolved from a buzzword to a core business strategy, with companies increasingly recognizing its value in building relationships and driving sales.

As traditional methods of prospecting give way to more digital-centric approaches, social platforms have emerged as powerful tools for fostering trust and engagement with potential clients.

In this article, we’ll dive into key statistics that reveal the true impact of social selling—how it’s reshaping the sales landscape and why it’s becoming indispensable for businesses aiming to stay competitive in an increasingly connected world.

Top Social Selling Stats

  1. Social Selling Effectiveness: 87% of sellers report that social selling has positively impacted their business, per HubSpot.
  2. Sales Boost: 59% of sellers indicate their companies are experiencing higher sales via social media compared to prior years.
  3. Multi-Channel Approach: Social selling isn’t a substitute for other sales channels, with 94% of social sellers also selling on websites or marketplaces.
  4. Targeting Benefits: Over 50% of social sellers view audience targeting as a significant advantage.
  5. User-Generated Content (UGC): 87% of companies confirm UGC drives sales, and 92% claim it increases brand visibility.
  6. Influencer Impact: 25% of social media users have bought a product based on an influencer’s endorsement.
  7. Community Engagement: 64% of social sellers find community interaction the most effective method for generating UGC, followed by rewards or discounts.
  8. Platform Features: 45% of social sellers prioritize community-building features in social media platforms.
  9. Revenue Growth: 61% of businesses engaged in social selling report growth in revenue.
  10. Higher Conversion Rates: Social selling professionals close 40-50% more deals than those who don’t leverage this strategy.
  11. Effective Sales Channels: According to HubSpot’s 2024 State of Sales report, social media ranks as the fourth most effective sales channel.
  12. Outperformance: LinkedIn states that 78% of businesses using social selling perform better than those that do not.
  13. Meeting Sales Quotas: Companies that focus on social selling are 51% more likely to meet their sales targets, according to LinkedIn.
  14. LinkedIn Success: Sales reps with a high LinkedIn Social Selling Index (SSI) have 45% more sales opportunities than those without.
  15. Conversion Boost: Audiences exposed to LinkedIn brand messaging are six times more likely to convert.
  16. High-Value Deals: 31% of sales reps using social selling on LinkedIn report closing deals over $500,000 without meeting clients in person.

Social Commerce Stats

  1. Facebook Dominance: Facebook remains the most trusted platform for social shopping and offers the best shopping experience.
  2. YouTube Trust: YouTube ranks as the second-most trusted platform and offers the third-best shopping experience.
  3. Instagram: Instagram holds third place in trust but second in the best shopping experience.
  4. TikTok Growth: While less trusted overall, TikTok is highly favored by Gen Z for social commerce.
  5. Conversion Rates: Engaging customers in Instagram DMs results in a 70% conversion rate.
  6. Product Tagging: Instagram product tagging leads to a 37% boost in sales.
  7. Pinterest Spend: Pinterest users spend 40% more per month compared to other platforms.
  8. Facebook Purchasing Power: Around 1 million Facebook users make monthly purchases, and Facebook Shops boast 1 billion active users.
  9. TikTok Influence: 92% of TikTok users report being influenced to make purchases after seeing ads on the platform.
  10. Social Commerce Growth: Global social commerce sales are forecasted to hit $8.5 trillion by 2030.

Customer Engagement Stats

  1. Social Media Reach: As of January 2024, 5.04 billion people use social media globally.
  2. Self-Research Preference: 71% of consumers prefer gathering information independently when researching a product or service.
  3. Pre-researched Buyers: 96% of sales professionals find that prospects have already done some research before their first interaction.
  4. Social Media’s Role in B2B Decisions: 75% of B2B buyers use social media to inform their purchasing decisions.
  5. LinkedIn Profiles Matter: In the U.S. and Canada, 42% of buyers check LinkedIn profiles before engaging with a seller.
  6. Generational Social Searches: Social media is increasingly being used as a search engine, particularly among Gen Z (36%) and Millennials (22%).
  7. Regional Preference for Social Selling: 34% of buyers in Australia, India, and Singapore want sellers to contact them through social media platforms.
  8. Influencer Commerce: In a 2022 survey, 98% of consumers planned to make purchases via social shopping or influencer-driven commerce.
  9. Gen X on Social Media: In early 2023, 46% of Gen Xers reported discovering new products through social media in the previous three months.
  10. TikTok Research: 55% of TikTok users research new brands on the platform, with 38% interacting with brand content during product research.

Social Selling Adoption Stats

  1. Lead Generation: 56% of sales professionals rely on social media to discover new prospects.
  2. Self-service Tools: 64% of B2B sellers offer tools to guide customer decisions, with 85% stating it’s effective.
  3. Performance Boost: 47% of salespeople providing self-service tools perform better than their peers.
  4. Social Content for Sales: 31% of salespeople use social media content to enable sales.
  5. High-Quality Leads: 33% of sales professionals find that social media provides the highest quality leads, on par with customer referrals.
  6. Researching Prospects: 55% of salespeople use social media to research prospects, with LinkedIn leading the way.
  7. Top Sales Platforms: LinkedIn, Facebook, WhatsApp, and X are the most frequently used platforms by sales professionals in North America.

Social Selling Best Practices

  1. Top Prospecting Platforms: According to HubSpot’s 2024 State of Sales report, the most-used platforms for discovering new prospects are:
  2. Facebook: 75%
  3. Instagram: 51%
  4. LinkedIn: 43%
  5. YouTube: 41%
  6. X: 38%
  7. TikTok: 27%
  1. Social Media for Marketing: The top platforms for social media marketing are Facebook, Instagram, YouTube, TikTok, X, and LinkedIn.
  2. Big Spenders on TikTok: TikTok users spend 1.6 times more than non-TikTok users on purchases, according to a 2022 study.
  3. B2B Sellers and LinkedIn: LinkedIn and Facebook are identified as the most effective platforms for B2B prospecting, as per HubSpot’s 2024 report.
  4. Targeting Millennials: LinkedIn is especially useful for reaching millennial professionals, as 60% of users are aged 25-34.
  5. Video Marketing ROI: Instagram provides the highest ROI for video content, followed by YouTube.
  6. Social Shopping Features: The most popular social selling features include Instagram Shops (22%), Facebook Shops (22%), Instagram Live Shopping (19%), and Facebook Marketplace (17%).

 

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